FAQ's

Frequently Asked Questions (FAQs)

1. What are your delivery options?
We offer free Mainland UK delivery on orders over £50, next-day delivery, and international shipping. Delivery times and costs depend on the destination and order value. Visit our Delivery & Returns page for more details.

2. How can I return a product?
Returns are accepted within 30 days if the item is unused, unopened, and in its original condition. Some items, like scissors and razors, cannot be returned due to hygiene regulations. Check our Returns Policy for full details.

3. Do you ship internationally?
Yes, we ship worldwide. Delivery charges and times vary based on the destination. For more information on international shipping, please visit our Shipping Policy.

4. How can I track my order?
Once your order is dispatched, you’ll receive a tracking number via email. Use this number on the courier’s website to track your package. If you need further assistance, please contact our customer service.

5. What payment methods do you accept?
We accept major credit and debit cards, PayPal, and Klarna for flexible payment options. All transactions are secure and encrypted for your safety.

6. How can I contact customer service?
You can reach us by phone at +44 7940 55 33 11, via email at hello@bestbarbersupplies.co.uk, or through our Contact Us page.

7. What should I do if my order is damaged or incomplete?
Please inspect your order upon delivery. If you receive damaged or incomplete goods, contact us within 24 hours to arrange a return or replacement.

8. Do you offer wholesale pricing for businesses?
Yes, we offer special pricing and packages for businesses. Please contact our sales team for more information on bulk orders.

9. Can I change or cancel my order after placing it?
Orders can be changed or canceled within a short window after placement. Please contact us immediately to make any adjustments.

10. How do I stay updated on new products and promotions?
Follow us on social media and subscribe to our newsletter for the latest updates, offers, and news.

Have a question, need help with an order, or want to share feedback? Fill out the form below, and our customer service team will get back to you as soon as possible. Please provide as much detail as you can so we can assist you more efficiently. We strive to respond to all inquiries within 24-48 hours.