Privacy & Cookies Policy

Best Barber Supplies Limited - Privacy & Cookies Policy 2024

Privacy Policy
Best Barber Supplies Limited is dedicated to safeguarding customer privacy. We collect personal data directly from you and through your use of our site, including information like your name, contact details, billing information, and browsing activity. This data is utilized for processing orders, managing customer service queries, personalizing your experience, conducting market research, and ensuring security. Data processing is based on consent, contractual necessity, and legitimate interests.

What Personal Data Do We Collect?
We collect data provided directly by you and through automated means such as cookies. The data collected includes:

  • Information Provided Directly: Name, contact details, gender, account details, transaction and billing details, product reviews, competition entries, survey participation.
  • Automatic Collection: Data collected through cookies and tracking technologies, like browsing activity and device information.
  • In-Store Information: Combined with online data if you interact with us in-store.

Purpose of Data Usage
Your data is processed for purposes including:

  • Fulfilling orders and managing your account.
  • Handling customer service queries.
  • Personalizing content based on browsing and purchase history.
  • Improving site performance.
  • Conducting market research.
  • Sending marketing messages with consent.
  • Ensuring site security and preventing fraud.
  • Complying with legal obligations.

Legal Bases for Data Processing
We process data under the following legal bases:

  • Contractual Necessity: To fulfill orders and provide services.
  • Consent: When you opt-in to marketing or provide optional data.
  • Legitimate Interests: For business development and improving customer experiences.

Marketing
We may send marketing messages via email, phone, or post, tailored to your preferences and browsing history. You can opt out anytime through account settings, email, or contacting us directly. We may also use cookies for targeted ads on third-party websites.

Data Sharing
Your personal data may be shared with:

  • Other companies within our group.
  • Service providers (e.g., payment processors, delivery companies).
  • Legal and professional advisors.
  • Fraud prevention agencies.
  • Law enforcement, if required by law.
  • Potential buyers in case of a business sale.

Klarna Payments
If you choose Klarna as a payment method, we may share your personal data with Klarna for credit assessment and payment tailoring. Klarna processes this data according to its privacy policy.

Data Storage & Retention
Data may be processed outside Europe, with safeguards in place. We retain your data as long as necessary for the purposes listed, such as for invoicing, tax, warranty purposes, and legal claims.

Security Measures
We use encryption (SSL) to protect data in transit but cannot guarantee absolute security. Users should be aware of potential risks.

Children
Our website is not intended for use by children under 18, and we do not knowingly collect data from them.

Cookies Policy
Our website uses cookies to enhance functionality, monitor performance, and provide targeted advertising. You can manage cookie preferences in your browser settings. Types of cookies include:

  • Strictly Necessary Cookies: Essential for website operation.
  • Performance Cookies: For analytics and site improvement.
  • Functionality Cookies: For user experience customization.
  • Targeting/Advertising Cookies: For personalized ads.

Your Rights
You have the right to access, correct, delete, or object to the processing of your personal data. To exercise your rights or for any privacy concerns, contact us at hello@bestbarbersupplies.co.uk or call +44 7940 55 33 11.

Contact Information
For any privacy-related queries, contact us at:

Have a question, need help with an order, or want to share feedback? Fill out the form below, and our customer service team will get back to you as soon as possible. Please provide as much detail as you can so we can assist you more efficiently. We strive to respond to all inquiries within 24-48 hours.