Terms & Conditions

Best Barber Supplies Limited - Terms & Conditions 2024

By accessing and using this website, you agree to the terms and conditions outlined below. If you disagree with any part, please do not use the site.

Pricing and Sales Conditions

  • Prices exclude VAT at 20%, which is added at checkout. VAT-free discounts do not apply to bundles or already discounted products.
  • During VAT-Free sales, free Next Day Delivery for orders over £150 and other discount codes may not be available.

Product Use and Responsibility

  • By purchasing, you acknowledge understanding the proper use of products. We are not responsible for misuse due to negligence.

Delivery and Shipping

  • No deliveries to PO Box numbers. Delivery methods include Parcel Force, FedEx, Royal Mail, DHL, or any chosen courier.
  • Late delivery does not allow order cancellation. Bank holidays are not working days.
  • Deliveries may require a signature, and accepting the parcel confirms it is received complete and undamaged. If absent, the courier will attempt redelivery; requests to change the address after failed attempts may incur extra charges.
  • Orders sent by airmail may take 7-14 working days.

Returns and Hygiene Policy

  • Returns are not accepted for used items like scissors, clippers, razors, and hair extensions. Refunds for faulty or returned items will be processed to the original payment method per GDPR regulations.

Orders and Contracts

  • All orders are treated as purchase offers and may be rejected. An automated order acknowledgment does not mean acceptance. A contract is formed when goods are dispatched or services commence. If there is a problem with your order, a refund will be provided.

Furniture and Warranty

  • ‘Dropship’ furniture is ordered specially and may not be eligible for returns or cancellations. Warranty periods for such items vary from 6 months to 3 years, covering parts or product replacements, excluding accidental damage or fair wear and tear. Contact us for specific warranty details.

Website Use and Intellectual Property

  • Content on this website is owned by us or our licensors. You may not republish, duplicate, or exploit any material without express written consent. You are responsible for keeping your login details confidential.

Limitations of Liability

  • Information on this website is provided "as is." While we strive for accuracy, we do not guarantee completeness or timeliness. We are not liable for any direct, indirect, or consequential loss from using this website.

Access Restrictions and Revisions

  • Access to certain areas of the website is restricted and may require a username and password. We reserve the right to disable your access for policy breaches. Terms and conditions may be revised from time to time, so check back regularly.

Governing Law

  • These terms and conditions are governed by English law, and any disputes will be subject to the exclusive jurisdiction of the courts of England.

Entire Agreement

  • These terms, along with our legal documents, form the entire agreement between you and us regarding website use, superseding all prior agreements.

Have a question, need help with an order, or want to share feedback? Fill out the form below, and our customer service team will get back to you as soon as possible. Please provide as much detail as you can so we can assist you more efficiently. We strive to respond to all inquiries within 24-48 hours.